Provide high-quality services and create first-class performance-Jinjiang Honor

2012-09-30 00:00:00
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Summary:The front office of Jinjiang Honor International Hotel, as the facade department and core department of the hotel, is the front-line department for customer service and "heart-to-heart"

  The front office of Jinjiang Honor International Hotel, as the facade department and core department of the hotel, is the front-line department for customer service and "heart-to-heart" service. It is a group of young people who can endure hardships, fight, and contribute.

  In actively carrying out the "Youth Civilization" collective creation activities, the front office organized staff to conduct various forms of business knowledge training, and held job skills competitions and assessment activities to stimulate their enthusiasm for learning business and drilling skills.

  In order to cultivate a first-class service team, adhere to the service tenet of "serving for the satisfaction of customers, increasing revenue and reducing expenditure, and improving efficiency", and aim at the "heart-to-heart" service of "anytime, anywhere, anytime, and everybody" , To comprehensively shape a new image of service. The hotel also actively carries out "singing competitions", "watching movies", "dance learning classes" and other healthy and beneficial cultural and sports activities to create a relaxed and pleasant working environment for employees.

  Under the guidance of the hotel’s leaders, focusing on the requirements of "providing high-quality services and creating first-class performance", actively improve the service level of employees, and strive to provide customers with high-quality, efficient, convenient and fast services. Cover every employee with the idea of ​​striving for the Youth Civilization, and constantly instill in them the idea of ​​“first-class service, first-class management, first-class performance, first-class talents”, enhance the employees’ enterprising awareness and service awareness, and be more active in creating Coming in the event.

  With the strong support of the Communist Youth League Committee, we will take the important thinking of the "Three Represents" as the guide, follow the specific requirements of Jinjiang City’s establishment of the "Youth Civilization Account", and take "first-class management, first-class service, first-class performance, and first-class talent" as the guide. Goal, forge ahead, and continue to promote the creation of the "Youth Civilization" activities in a more in-depth and solid manner.